Refund policy

Return & Refund Policy

At Hairnhook, we value our customers and strive to deliver the best quality products. Please read our return and refund policy carefully before placing an order.

Eligibility for Returns

We only deal in wholesale and bulk orders.

Returns are accepted only in case of manufacturing defects or damaged products.

Any issue must be reported within 48 hours of delivery.

Products must be unused, unwashed, and in original packaging.

Non-Returnable Items

Change of mind or preference

Minor color or design variations (due to lighting or screen differences)

Clearance or discounted items

Customized or specially ordered products

Damaged or Defective Products

If you receive a damaged or defective product:

Share clear images or an unboxing video within 48 hours of delivery

Send details to our support team at mehra.sumrit@gmail.com

After verification, we will offer a replacement or store credit

Refund Policy

No cash refunds are provided

Approved refunds will be issued as store credit or replacement

Refunds (if applicable) will be processed within 7–10 business days

Shipping Charges

Shipping charges are non-refundable

Return shipping (if approved) will be borne by the customer unless the issue is from our side

Cancellation Policy

Orders cannot be cancelled once dispatched

Bulk orders once confirmed are non-cancellable

Important Note

As we deal in wholesale orders, we encourage customers to check product details carefully before placing an order. By purchas

ing from Hairnhook, you agree to our return and refund policy.